Rostering Officer

Join a respected and established aged care provider committed to delivering high-quality, person-centred care to Australians. With a strong focus on compassion, integrity and excellence, this organisation supports residents and clients through tailored services and a dedicated team of professionals.

We are currently seeking an experienced Rostering Officer with strong scheduling abilities and a proactive approach to problem-solving. This is an opportunity to contribute to a supportive and values-driven team, ensuring consistent care through efficient staff coordination.

Duties and responsibilities

• Co-ordinate the day to day business operations from checking and responding to emails, scheduling staff.
• Create, maintain and adjust staff rosters to ensure optimal shift coverage.
• Create reports for clients with updates on works needed.
• Liaise with care staff, case managers and clients to manage shift allocations.
• Match staff availability, qualifications and client preferences.
• Coordinate replacements for unplanned leave or absences (sick leave, emergencies).
• Communicate schedule updates clearly to both staff and clients.
• Use rostering software
• Maintain accurate staff records, availability and compliance documentation.

Your Skills and Experience

• Excellent verbal and written communication to engage and build relationships with clients, customers and stakeholders.
• Highly organised with outstanding time management skills and strong attention to detail.
• Able to work as part of a team but also individually with limited supervision.
• Eager to learn and develop their skills.
• Quick thinking in filling last-minute shifts.
• Conflict resolution between staff availability and client needs.

What is on Offer

• Competitive salary - $70,000 +Super per annum
• $3,000 Annual Travel allowance
• Supportive and rewarding culture
• Monday - Friday, 6am - 2pm

This is a Permanent role. It is working 5 days a week. Hours are 6am to 2pm. This role is based in Mount Gravatt, starting ASAP. For a confidential discussion about the role please contact Martenique Crawford (07) 3243 3970 or martenique.crawford@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.